Mark Ayers
Experience
Hypori
Austin, TX
Senior Site Reliability Engineer
01/2023–Present
- Technical Lead for Reliability in SaaS, private cloud, and on-premises deployments. Improving platform automation to support development and testing.
- Terraform
- Azure
- AWS
- Kubernetes
- Bash
- Python
- Java
- Jenkins
- Artifiactory
Subsplash
Remote
Senior Site Reliability Engineer
08/2020–11/2022
- Led Kubernetes cluster stabilization for migration to EKS, accommodated traffic growth, and new services. Improved CI/CD pipelines on GitLab for backend, frontend, and supporting services.
- Kubernetes
- GitLab
- AWS
- Terraform
- Helm
- Go
- Bash
- Python
Nordstrom
Seattle, WA
Senior Site Reliability Engineer
02/2019–06/2020
- Ensured Nordstrom.com was reliable, available, and supportable during peak shopping periods.
- Developed internal design standards for both new and legacy systems.
- Collaborated with development teams to achieve reliable, available, and supportable services.
- Improved the reliability of systems that supported the retail stores.
- New Relic
- Datadog
- Splunk
- AWS
- Go
- Java
- Nginx
Samsung SDS America
Seattle, WA
Senior Staff Engineer
10/2017–02/2019
- Research and development on Kubernetes for the Cloud Native Computing Team, with a focus on operational issues encountered as enterprises deploy Kubernetes-based workloads across cloud providers and within their data centers.
- Kubernetes
- Go
Nordstrom
Seattle, WA
Senior Software Engineer
10/2014–10/2017
- Developed continuous delivery processes for restful APIs, integrating them with CI/CD into AWS.
- Collaborated with my team in Kanban flow, using Golang, Shell, Ruby, and, when needed, Powershell and C#.
- Designed, developed, delivered, and provided support for our code and its infrastructure.
- Responsible for managing e-commerce PCI systems.
- Explored Docker/Kubernetes for future containerized service delivery.
- Mobile API
- Go
- AWS
- CloudFormation
The Walt Disney Company
Seattle, WA
Senior Systems Administrator
01/2012–10/2014
- Managed configurations of Redhat and Windows hosts using various tools such as Ruby, Chef, Chefspec, Test-Kitchen, git, Vagrant, Jenkins, and Github.
- Oversaw web systems built on Java, Glassfish, Tomcat, Memcached, Varnish cache, F5 GTM/LTM, and CDN.
- Monitored web systems through the use of various tools such as New Relic, Solarwinds Orion APM, HP Sitescope, Zenoss, Keynote, and Circonus.
- New Relic
- Chef
- Performance Testing
- Reliability
The United States Army
Various
Artillery Officer
1988–1992
- Ranger School graduate
- Classified NATO assignment
- 1/11th Field Artillery, 9th Infantry Division, Fort Lewis, WA
The United States Army
Various
Airborne Infantryman
1980–1984
- 4/325th Infantry, 9th Infantry Division, Fort Lewis, WA
- 1/509th Airborne Battalion Combat Team, Italy
Education
Bachelor of Arts in Political Science
The University at Albany, State University of New York
1984-1988
Minor in Economics, ROTC Detachment Commander, Student Council Representative, Army National Guard 10th Mountain Division
- +1 206 280 4061
- [email protected]
- philoserf.com
- Grand Rapids, Michigan
Skills
- Languages
- Bash
- Go
- Python
- YAML
- Terraform
- CloudFormation
- Clouds
- AWS
- Azure
- Kubernetes