Mark Ayers

Experience

Hypori

Austin, TX

Senior Site Reliability Engineer

01/2023–Present

  • Technical Lead for Reliability in SaaS, private cloud, and on-premises deployments. Improving platform automation to support development and testing.
  • Terraform
  • Azure
  • AWS
  • Kubernetes
  • Bash
  • Python
  • Java
  • Jenkins
  • Artifiactory

Subsplash

Remote

Senior Site Reliability Engineer

08/2020–11/2022

  • Led Kubernetes cluster stabilization for migration to EKS, accommodated traffic growth, and new services. Improved CI/CD pipelines on GitLab for backend, frontend, and supporting services.
  • Kubernetes
  • GitLab
  • AWS
  • Terraform
  • Helm
  • Go
  • Bash
  • Python

Nordstrom

Seattle, WA

Senior Site Reliability Engineer

02/2019–06/2020

  • Ensured Nordstrom.com was reliable, available, and supportable during peak shopping periods.
  • Developed internal design standards for both new and legacy systems.
  • Collaborated with development teams to achieve reliable, available, and supportable services.
  • Improved the reliability of systems that supported the retail stores.
  • New Relic
  • Datadog
  • Splunk
  • AWS
  • Go
  • Java
  • Nginx

Samsung SDS America

Seattle, WA

Senior Staff Engineer

10/2017–02/2019

  • Research and development on Kubernetes for the Cloud Native Computing Team, with a focus on operational issues encountered as enterprises deploy Kubernetes-based workloads across cloud providers and within their data centers.
  • Kubernetes
  • Go

Nordstrom

Seattle, WA

Senior Software Engineer

10/2014–10/2017

  • Developed continuous delivery processes for restful APIs, integrating them with CI/CD into AWS.
  • Collaborated with my team in Kanban flow, using Golang, Shell, Ruby, and, when needed, Powershell and C#.
  • Designed, developed, delivered, and provided support for our code and its infrastructure.
  • Responsible for managing e-commerce PCI systems.
  • Explored Docker/Kubernetes for future containerized service delivery.
  • Mobile API
  • Go
  • AWS
  • CloudFormation

The Walt Disney Company

Seattle, WA

Senior Systems Administrator

01/2012–10/2014

  • Managed configurations of Redhat and Windows hosts using various tools such as Ruby, Chef, Chefspec, Test-Kitchen, git, Vagrant, Jenkins, and Github.
  • Oversaw web systems built on Java, Glassfish, Tomcat, Memcached, Varnish cache, F5 GTM/LTM, and CDN.
  • Monitored web systems through the use of various tools such as New Relic, Solarwinds Orion APM, HP Sitescope, Zenoss, Keynote, and Circonus.
  • New Relic
  • Chef
  • Performance Testing
  • Reliability

The United States Army

Various

Artillery Officer

1988–1992

  • Ranger School graduate
  • Classified NATO assignment
  • 1/11th Field Artillery, 9th Infantry Division, Fort Lewis, WA

    The United States Army

    Various

    Airborne Infantryman

    1980–1984

    • 4/325th Infantry, 9th Infantry Division, Fort Lewis, WA
    • 1/509th Airborne Battalion Combat Team, Italy

      Education

      Bachelor of Arts in Political Science

      The University at Albany, State University of New York

      1984-1988

      Minor in Economics, ROTC Detachment Commander, Student Council Representative, Army National Guard 10th Mountain Division
      photo of me

      Skills

        • Languages
        • Bash
        • Go
        • Python
        • YAML
        • Terraform
        • CloudFormation
          Clouds
        • AWS
        • Azure
        • Kubernetes