Mark Ayers

Experience

Hypori

Austin, TX

Senior Site Reliability Engineer

01/2023–Present

  • Technical Lead for Reliability; SaaS, private cloud, and on-premises deployments
  • Improving platform automation in support of development and testing
  • Terraform
  • Azure
  • AWS
  • Kubernetes
  • Bash
  • Python
  • Java
  • Jenkins
  • Artifiactory

Subsplash

Remote

Senior Site Reliability Engineer

08/2020–11/2022

  • Lead Kubernetes cluster stabilization in support of migration from EC2 to EKS, growth in customer traffic, and new services
  • Lead improvement for CI/CD pipelines on GitLab for backend, frontend, and supporting services
  • Kubernetes
  • GitLab
  • AWS
  • Terraform
  • Helm
  • Go
  • Bash
  • Python

Nordstrom

Seattle, WA

Senior Site Reliability Engineer

02/2019–06/2020

  • Ensured Nordstrom.com was reliable, available, and supportable with an emphasis on peek shopping periods
  • Developed internal design standards for new and legacy systems
  • Embedding with development teams to achieve reliable, available, and supportable services
  • Improved reliability of systems supporting the retail stores
  • New Relic
  • Datadog
  • Splunk
  • AWS
  • Go
  • Java
  • Nginx

Samsung SDS America

Seattle, WA

Senior Staff Engineer

10/2017–02/2019

  • Research and development on the Kubernetes platform for the Cloud Native Computing Team
  • Focussed on operational issues faced as enterprises distribute Kubernetes-based workloads across cloud providers and within their data centers
  • Kubernetes
  • Go

Nordstrom

Seattle, WA

Senior Software Engineer

10/2014–10/2017

  • Created continuous delivery processes for restful APIs with CI/CD into AWS
  • Pair programmed with Kanban flow in Golang, Shell, Ruby, and, when required, Powershell and C#
  • Designed, developed, delivered, and supported our code and its infrastructure
  • Responsible for e-commerce PCI systems
  • Explored Docker/Kubernetes for future containerized service delivery
  • Mobile API
  • Go
  • AWS
  • CloudFormation

The Walt Disney Company

Seattle, WA

Senior Systems Administrator

01/2012–10/2014

  • Configuration management of Redhat and Windows hosts with Ruby, Chef, Chefspec, Test-Kitchen, git, Vagrant, Jenkins, and Github
  • Management of web systems built on Java, Glassfish, Tomcat, Memcached, Varnish cache, F5 GTM/LTM, and CDN
  • Monitoring of web systems with New Relic, Solarwinds Orion APM, HP Sitescope, Zenoss, Keynote, and Circonus
  • New Relic
  • Chef
  • Performance Testing
  • Reliability

available upon request

The United States Army

Various

Artillery Officer

1988–1992

  • Ranger School graduate
  • Classified NATO assignment
  • 1/11th Field Artillery, 9th Infantry Division, Fort Lewis, WA

    The United States Army

    Various

    Airborne Infantryman

    1980–1984

    • 4/325th Infantry, 9th Infantry Division, Fort Lewis, WA
    • 1/509th Airborne Battalion Combat Team, Italy

      Education

      Bachelor of Arts in Political Science

      The University at Albany, State University of New York

      1984-1988

      Minor in Economics, ROTC Detachment Commander, Student Council Representative, Army National Guard 10th Mountain Division
      photo of me

      Skills

        • Languages
        • Bash
        • Go
        • Python
        • YAML
        • Terraform
        • CloudFormation
          Clouds
        • AWS
        • Azure
        • Kubernetes

      Languages

      • English
        Native
      • Italian
        ILR-1
      • Spanish
        ILR-0
      • Turkish
        ILR-0
      • Arabic
        ILR-0