Mark Ayers

Profile

A human being, being human in an actively anti-human culture.

Experience

Retired

Human

05/2024-Present

  • Caring for family

    Hypori

    Austin, TX

    Senior Site Reliability Engineer

    01/2023–04/2024

    • Technical Lead for Reliability in SaaS, private cloud, and on-premises deployments. Improving platform automation to support development and testing.
    • Terraform
    • Azure
    • AWS
    • Kubernetes
    • Bash
    • Python
    • Java
    • Jenkins
    • Artifiactory

    Subsplash

    Remote

    Senior Site Reliability Engineer

    08/2020–11/2022

    • Led Kubernetes cluster stabilization for migration to EKS, accommodated traffic growth, and new services. Improved CI/CD pipelines on GitLab for backend, frontend, and supporting services.
    • Kubernetes
    • GitLab
    • AWS
    • Terraform
    • Helm
    • Go
    • Bash
    • Python

    Nordstrom

    Seattle, WA

    Senior Site Reliability Engineer

    02/2019–06/2020

    • Ensured Nordstrom.com was reliable, available, and supportable during peak shopping periods.
    • Developed internal design standards for both new and legacy systems.
    • Collaborated with development teams to achieve reliable, available, and supportable services.
    • Improved the reliability of systems that supported the retail stores.
    • New Relic
    • Datadog
    • Splunk
    • AWS
    • Go
    • Java
    • Nginx

    Samsung SDS America

    Seattle, WA

    Senior Staff Engineer

    10/2017–02/2019

    • Research and development on Kubernetes for the Cloud Native Computing Team, with a focus on operational issues encountered as enterprises deploy Kubernetes-based workloads across cloud providers and within their data centers.
    • Kubernetes
    • Go

    Nordstrom

    Seattle, WA

    Senior Software Engineer

    10/2014–10/2017

    • Developed continuous delivery processes for restful APIs, integrating them with CI/CD into AWS.
    • Collaborated with my team in Kanban flow, using Golang, Shell, Ruby, and, when needed, Powershell and C#.
    • Designed, developed, delivered, and provided support for our code and its infrastructure.
    • Responsible for managing e-commerce PCI systems.
    • Explored Docker/Kubernetes for future containerized service delivery.
    • Mobile API
    • Go
    • AWS
    • CloudFormation

    The Walt Disney Company

    Seattle, WA

    Senior Systems Administrator

    01/2012–10/2014

    • Managed configurations of Redhat and Windows hosts using various tools such as Ruby, Chef, Chefspec, Test-Kitchen, git, Vagrant, Jenkins, and Github.
    • Oversaw web systems built on Java, Glassfish, Tomcat, Memcached, Varnish cache, F5 GTM/LTM, and CDN.
    • Monitored web systems through the use of various tools such as New Relic, Solarwinds Orion APM, HP Sitescope, Zenoss, Keynote, and Circonus.
    • New Relic
    • Chef
    • Performance Testing
    • Reliability

    The United States Army

    Various

    Artillery Officer

    1988–1992

    • Ranger School graduate
    • Classified NATO assignment
    • 1/11th Field Artillery, 9th Infantry Division, Fort Lewis, WA

      The United States Army

      Various

      Airborne Infantryman

      1980–1984

      • 4/325th Infantry, 9th Infantry Division, Fort Lewis, WA
      • 1/509th Airborne Battalion Combat Team, Italy

        Education

        Bachelor of Arts in Political Science

        The University at Albany, State University of New York

        1984-1988

        Minor in Economics, ROTC Detachment Commander, Student Council Representative, Army National Guard 10th Mountain Division
        photo of me

        Skills

          • Languages
          • Bash
          • Go
          • Python
          • YAML
          • Terraform
          • CloudFormation
            Clouds
          • AWS
          • Azure
          • Kubernetes